Our 925 silver jewelry (sometimes 18-carat gold plated) is suitable for sensitive skin. We also offer stainless steel models. The material of each piece is stated on its product page.

925 silver is an alloy made of 92.5% pure silver.

A rhodium finish is a rhodium plating (a precious metal from the platinum family) applied to sterling silver. It protects the silver against oxidation and tarnishing. Rhodium also gives a shiny, bright look, enhancing the jewelry's appearance and making it even more scratch-resistant.

Rhodium-plated 925 sterling silver combines the qualities of pure silver with a durable, beautiful finish, ideal for jewelry that is both elegant and long-lasting.

Our 925 sterling silver jewelry, plain or 18-carat gold plated, is suitable for sensitive skin: the nickel release of our silver complies with European regulations (REACH). The material is always stated on the product page; if you have a known metal allergy, choose 925 silver.

Yes, our 925 sterling silver and 18-carat gold-plated jewelry is made from quality materials. With a little care, it keeps its shine for a long time.

Absolutely! Our jewelry is designed for everyday wear and stays comfortable all day long.

Yes, you can wear our jewelry in the shower, at the pool or at the beach, as long as you avoid applying cosmetic products to it.

However, we advise against prolonged contact; remember to rinse it in clean water after exposure. To preserve its beauty, it's best to take your jewelry off before showering or swimming.

For rhodium-plated 925 silver and 18k fine gold-plated jewelry:

To clean it, use a soft, non-abrasive cloth, ideally a special silver cloth. If needed, you can use a mild cleaning solution or silver paste.

Avoid chemicals: 18k fine gold plating can lose its shine in contact with products such as lotions or perfume. Take your earrings off before using them.

Store them in a dry place away from humidity, preferably in a soft case, to protect the gold finish.

For stainless steel jewelry:

Stainless steel is very resistant and does not oxidize. To clean it, simply wipe it with a soft, slightly damp cloth. You can also use mild soap to remove dirt.

Avoid scratches: although stainless steel is very durable, avoid rubbing your earrings against rough surfaces so as not to scratch them.

Storage: as with other metals, it's best to keep your stainless steel earrings in a jewelry box to avoid contact with other hard objects that could damage them.

To prevent 925 sterling silver from tarnishing, limit its exposure to humidity, chemicals and air. Store your earrings in a dry place and avoid wearing them in the shower or at the pool. A special silver cleaning cloth can also be used regularly to keep them shining.

Loss of shine on 18k gold earrings can be caused by a build-up of dirt, lotion or perfume. To preserve their shine, clean them gently with a soft cloth and keep them away from chemicals. Also store them in a dry place, away from humidity and excessive heat.

When placing your order, you can enter your promo code in the field provided, on the cart page or just before payment. The discount will apply automatically if the code is valid.

Of course! All our jewelry comes in pretty pouches or boxes. If it's a gift, let us know in the cart "comment" box so we can adapt the packaging, or even include a personal note (on request). 🎁

It's very simple: enter your gift card code in the "promo code or gift card" field at checkout. The card amount will be automatically deducted from your order.

Don't worry! The e-gift card is sent by email to the address provided. If you can't see it in your inbox, check your junk / spam folder. If the problem persists, contact us via our form or at contact@maylie-lou.com and we'll help you quickly.

Mini hoops are small round earrings that hug the earlobe. They are discreet, elegant and perfect worn alone or stacked.

Hoops are generally larger and more visible, while mini hoops are more discreet. Both are everyday essentials and go well together.

Ear cuffs simply slide onto the ear cartilage and stay in place without a piercing. You can gently adjust them for a comfortable fit.

A climber earring "climbs" up the ear. It goes in like a classic earring but follows the shape of the lobe, for a modern and original look.

Yes, ear cuffs are perfect for creating layered looks without multiple piercings. Mix shapes and sizes for a unique style.

Stainless steel is very durable and resistant, but it can still scratch on contact with hard surfaces. To avoid this, store your earrings in a soft case when you're not wearing them and avoid rubbing them against rough objects.

It depends on the piercing area (lobe, helix, tragus...). In general, a diameter of 6 to 8 mm suits the lobe, and 5 to 7 mm the cartilage.

Yes! Our fine mini hoops and some ear cuffs are perfect for helix, tragus or conch piercings. Check the diameters and clasps to ensure a good fit.

Of course! Our jewelry is designed for stacking. You can combine mini hoops, ear cuffs and climbers for an on-trend, personalized look.

Round face: go for long earrings or climbers to lengthen your features.

Long face: wide hoops or rounded mini hoops are perfect.

Oval face: everything suits you, have fun with shapes!

Most of our products are in stock and ready to ship quickly. However, some items may be limited editions or made in small batches. If a piece is temporarily out of stock, this will be shown directly on the product page. Feel free to sign up for our alert or contact us to find out when it will be restocked.

To choose the right size, we provide a detailed size guide:

Ring: measure the inner diameter of a ring you already own, or use a printable online ring sizer to find your exact size.

Bracelet: measure your wrist with a tape measure or a piece of string, then add 1 to 2 cm depending on whether you prefer a snug or looser fit.

Necklace: the length depends on the style you want (choker, classic or long). We offer different lengths with visuals to help you picture how it looks when worn.

👉 Check our Size guide to make the right choice before ordering.

To reduce waste and limit our environmental impact, we favour eco-friendly packaging, grouping the pieces of one order into a single complimentary pouch or box whenever possible. ♻️

🎁 If you're buying a gift, or would like some items wrapped separately, just let us know in the "comment" box when ordering. We'll adapt the packaging with care, at no extra cost.

Our jewelry is sometimes adorned with natural stones or crystals chosen not only for their beauty but also for their symbolism. Each stone has its own meaning and can carry positive energy or a spiritual intention. Here are a few examples:

• Rose quartz: the stone of love, associated with tenderness, inner peace and harmonious relationships.
• Amethyst: a symbol of serenity and wisdom, associated with a calm mind.
• Lapis lazuli: the stone of truth and expression, associated with creativity and communication.
• Onyx: known as a protective stone, associated with keeping negative energy away.
• Moonstone: associated with femininity and intuition, and with emotional balance.

Each stone piece is designed to be both beautiful and meaningful. You'll find the meaning of each stone on the product page or in our stone guide.

Orders placed before 1 pm, Monday to Friday, ship within 24 working hours. Delivery then takes 2 to 5 working days in mainland France, and 4 to 15 working days internationally.

Once your order has been processed, you'll receive an email letting you know it has shipped, with its tracking number.

Yes, you have 30 days after receipt to return an item, as long as it hasn't been worn. Personalized or engraved jewelry cannot be returned or exchanged. To make a return, email us at contact@maylie-lou.com with your order number.

All our jewelry is guaranteed for 3 months against manufacturing defects.

As soon as we receive your parcel, we check the piece and issue your refund within 5 working days, to the payment method used for the order.

Creating a Maylie&Lou account is quick and easy! Click "Sign up" at the top of the page, then enter your name and email address and choose a secure password. Once registered, you can track your orders, manage your details and enjoy our special offers.

To access your account, click "Log in" at the top of the page. Enter your email address and password. If you've forgotten your password, click "Forgot your password?" to receive a reset link.

If you're having trouble logging in:

1. Check that your email address and password are correct.
2. If you've forgotten your password, use the "Forgot your password?" function to reset it.
3. If you still can't log in, feel free to contact our support at contact@maylie-lou.com and we'll help you sort it out.

Log in to your account and click "My account". You can then update your personal details, such as your shipping address or phone number. Don't forget to confirm by clicking "Save".

At Maylie&Lou, we take your privacy very seriously. The personal data you provide is used only to process your orders and improve your shopping experience. We never share your information with third parties unless you ask us to. To find out more, see our Privacy policy.

We accept payment by:

• Bank card (CB, Visa, Mastercard)
• PayPal
• Apple Pay / Shop Pay (depending on device)
• Gift card and promo code, when available

Absolutely. All transactions on our site are secured by SSL. Your data is encrypted, and we never store your bank details. You can order with complete peace of mind!

We reply within 24 to 48 working hours. If you haven't heard from us after that, check your spam or junk folder. Otherwise, don't hesitate to get back in touch!

Sign up via the field at the bottom of the page or when creating your account. You'll receive new arrivals, exclusive offers and jewelry tips (zero spam, only pretty things ✨).

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of every email. You'll no longer receive our emails, but you can always sign up again if you change your mind!